How to be with the best e-commerce platform? This much depends on the features they offer. So here is what you should look for.
Best E-commerce Platforms: Features to Look For
1. Shipping Methods
You will want to look for an e-commerce platform that offers the shipping methods that are available to your customers. For example, if you are selling internationally, you will want to find an e-commerce platform that can offer services such as international shipping companies. Don’t just think domestic.
2. Payment Methods
This feature is very important because it will determine how you get paid and who gets paid when your customer makes a purchase. If you are selling on a marketplace like Amazon, they will pay you after the customer has made the purchase. But if you are selling on your website, then you will want to provide payment methods where you can get paid directly to your bank account.
3. Customer Service Options
When customers need assistance, you don’t want them contacting you directly because that will slow down your process. You want to find an e-commerce platform that has great customer service options where customers can contact them directly or through social media for easy help with their issues. If you choose an e-commerce platform like Shopify, they have 24/7 customer service through chat and email so customers can contact them whenever they need help or have questions about their orders or products.
4. Shipping Label Creation
You want an e-commerce platform that allows customers to print their shipping labels so they can mail out their items right away, instead of having to wait for someone else to come back to the postal center with the labels for them. Many platforms allow this but it depends on how much they charge for this service or if they even offer it at all. This feature is great because it saves you time and money from having to have staff members print and mail out labels for customers all day long.
5. Inventory Management Tools
Inventory management tools allow sellers to manage products from one central location instead of having staff members or other employees do this job individually. You might be asking “why don’t I just use a spreadsheet?”. In a spreadsheet, it is easy to make mistakes with pricing and inventory numbers which can cost sellers a lot of money in lost sales and extra cost from having to reprint labels with the correct inventory numbers on them.
6. Revenue Reporting
Revenue reporting allows sellers to keep track of profits earned per month, quarter, year, etc., so they can see how profitable certain products are compared with others as well as determine which months tend to be more profitable than others. There are many more features that e-commerce platforms offer but this should give you a good idea of what to look for.
So there you have it, the best e-commerce platform to use. If you want to start an e-commerce business and don’t know where to begin, then Shopify is the best platform for you to use to get your business started.